Yesterday at State House, President Hakainde Hichilema received a courtesy call from the Payments Association of Zambia (PAYZ), highlighting the growing importance of mobile money in the country’s financial ecosystem. The meeting underscored PAYZ’s role as a key partner in advancing the Government’s Digital Financial Services Agenda. President Hichilema acknowledged the association’s contributions in expanding access to financial services, particularly for rural and underserved communities. The discussion emphasized how mobile money platforms are not only transforming payment systems but also supporting economic inclusion and entrepreneurship across Zambia. Such collaborations signal a strategic focus on leveraging technology to drive economic growth and social development.
PAYZ has made significant strides in reaching unbanked populations, bringing financial services to areas previously excluded from formal banking. Through extensive agency networks, the association has enabled rural residents to conduct transactions, save securely, and access credit. This expansion has been particularly beneficial for women and youth who face barriers to traditional banking. By facilitating financial inclusion, PAYZ empowers individuals to participate more fully in local economies and strengthens the broader financial infrastructure. The mobile money sector has become a driver of innovation, enabling fast, safe, and affordable financial solutions in both urban and remote areas.
In addition to promoting inclusion, PAYZ has created opportunities for micro-entrepreneurship that support Zambia’s young population. Thousands of young people have found income-generating activities as mobile money agents, contributing to local economies and reducing unemployment pressures. This network of agents helps ensure that financial services reach every corner of the country, while also fostering skills development in digital financial management. The association’s initiatives demonstrate how private sector partnerships can complement government efforts to build a more inclusive economy. By investing in human capital and technology infrastructure, PAYZ strengthens the foundations for sustainable economic growth.
President Hichilema commended these efforts, noting that they align with the Government’s commitment to digital transformation and economic empowerment. He highlighted the importance of continuing to expand financial literacy and access to digital services to maximize the benefits of mobile money adoption. The meeting also offered a platform to discuss future collaborations, regulatory frameworks, and innovations that could further enhance financial inclusion. Strategic engagement between PAYZ and government institutions ensures that policies and initiatives remain responsive to the needs of citizens and the evolving digital economy.
The courtesy call from PAYZ reflects a shared vision for a more inclusive and digitally connected Zambia. By extending financial services to rural areas and creating entrepreneurial pathways for youth, PAYZ has positioned itself as a critical partner in the country’s development agenda. President Hichilema’s recognition reinforces the value of public-private collaboration in driving national priorities. As mobile money continues to expand, it will play a central role in transforming how Zambians save, transact, and build economic opportunities. The partnership between government and PAYZ sets a strong example of leveraging technology to achieve sustainable financial inclusion and economic growth.