Access Bank Zambia has been recognized by the Global Brands Magazine (GBM) at the 12th edition of its awards, securing three prestigious accolades that highlight the bank’s outstanding performance and leadership in Zambia’s banking sector. The awards include Fastest Growing Corporate Bank, Zambia 2024; Fastest Growing Retail Banking Brand, Zambia 2024; and Most Innovative Banking CEO, Zambia 2024, awarded to Chief Executive Officer Lishala Situmbeko.
These honors reflect Access Bank Zambia’s commitment to delivering innovative and high-quality banking services to its customers. Under the leadership of CEO Lishala Situmbeko, the bank has experienced significant growth in both its corporate and retail banking sectors, solidifying its position as a key player in Zambia’s financial industry.
CEO Situmbeko expressed gratitude for the recognition and reaffirmed the bank’s dedication to excellence. “These awards are a testament to our relentless pursuit of providing exceptional banking experiences and driving meaningful growth for the communities we serve,” he said. “We remain focused on innovation and customer-centric solutions that meet the evolving needs of our clientele.”
The Global Brands Magazine Awards honor excellence in various industries, setting a benchmark for outstanding achievements. Access Bank Zambia’s wins in both corporate and retail banking highlight its ability to cater to a diverse clientele, from large enterprises to individual customers.
The Most Innovative Banking CEO award presented to Situmbeko recognizes his visionary leadership in steering the bank towards new heights. Under his guidance, Access Bank Zambia has introduced cutting-edge technologies and customer-focused products that have transformed banking in the region.
This recognition follows a series of other accolades for the bank in recent years. Previously, Access Bank Zambia received the Best Social Media Experience award at the Annual Zambia Customer Service Awards, showcasing its dedication to customer engagement. Additionally, the bank earned the Governor’s Award for Outstanding Innovation at the Annual Financial Literacy Awards, reflecting its commitment to financial education and inclusion.
Beyond awards, Access Bank Zambia plays a crucial role in Zambia’s economic development by focusing on key sectors such as agriculture, small and medium enterprises (SMEs), and digital banking. The bank’s tailored financial products and services have supported local businesses, contributed to job creation, and driven sustainable development.
A strong emphasis on digital transformation has been central to the bank’s growth. By leveraging advanced technologies, Access Bank Zambia has enhanced operational efficiency and expanded banking services to underserved communities. Mobile banking applications and online platforms have provided customers with secure and convenient access to financial services, aligning with global trends in digital finance.
Looking ahead, Access Bank Zambia plans to build on its success by exploring new opportunities for innovation and expansion. With a commitment to customer service and corporate governance, the bank aims to maintain its growth trajectory while strengthening its leadership in Zambia’s banking sector. Through strategic partnerships and continued investment in technology, Access Bank Zambia is set to further enhance its position as a trusted financial institution.
The recognition from Global Brands Magazine is a testament to Access Bank Zambia’s dedication to excellence, innovation, and community development. As the bank continues to evolve and adapt to the changing financial landscape, it remains committed to delivering top-tier banking solutions that meet the diverse needs of its customers.